Here’s the difference between Pendo and Heap. The comparison is based on pricing, deployment, business model, and other important factors.
Pendo offers a SaaS data analytics platform which helps product managers and development leads to analyze how customers use enterprise software. It combines tools for in-app feature engagement with product usage analytics to help product organizations improve features based on customer insights. Allows companies to recognize superusers and staff to prepare for support calls in addition to cross/upsell products and measure performance effectiveness of new features. Serves over 35 customers in reducing product churn.
Heap provides cloud-based business intelligence software to understand customer behaviour. It allows businesses to automatically capture data from various platforms that include web, mobile, email transactions, and other cloud-integrations. It enables users to analyze data and capture insights and also offers data governance and data automation solutions. The clients include Twillo, AppNexus, Esurance, Harry's, Microsoft and WeWorks.
Overview | ||
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Categories | Product Analytics | Product Analytics |
Stage | Late Stage | Mid Stage |
Target Segment | Enterprise, Mid size, SMBs | Mid size, Enterprise |
Deployment | SaaS | SaaS |
Business Model | Commercial | Commercial |
Pricing | Freemium, Contact Sales | Free trial, Contact Sales |
Location | Raleigh, North Carolina | San Francisco, California |
Companies using it | ||
Contact info |