Compare - Pendo VS Heap

Here’s the difference between Pendo and Heap. The comparison is based on pricing, deployment, business model, and other important factors.

About Pendo

Pendo offers a SaaS data analytics platform which helps product managers and development leads to analyze how customers use enterprise software. It combines tools for in-app feature engagement with product usage analytics to help product organizations improve features based on customer insights. Allows companies to recognize superusers and staff to prepare for support calls in addition to cross/upsell products and measure performance effectiveness of new features. Serves over 35 customers in reducing product churn.

About Heap

Heap provides cloud-based business intelligence software to understand customer behaviour. It allows businesses to automatically capture data from various platforms that include web, mobile, email transactions, and other cloud-integrations. It enables users to analyze data and capture insights and also offers data governance and data automation solutions. The clients include Twillo, AppNexus, Esurance, Harry's, Microsoft and WeWorks.

Comparison Table

Overview
CategoriesProduct AnalyticsProduct Analytics
StageLate StageMid Stage
Target SegmentEnterprise, Mid size, SMBsMid size, Enterprise
DeploymentSaaSSaaS
Business ModelCommercialCommercial
PricingFreemium, Contact SalesFree trial, Contact Sales
LocationRaleigh, North CarolinaSan Francisco, California
Companies using it
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Contact info
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