Here’s the difference between Pendo and Rakam. The comparison is based on pricing, deployment, business model, and other important factors.
Pendo offers a SaaS data analytics platform which helps product managers and development leads to analyze how customers use enterprise software. It combines tools for in-app feature engagement with product usage analytics to help product organizations improve features based on customer insights. Allows companies to recognize superusers and staff to prepare for support calls in addition to cross/upsell products and measure performance effectiveness of new features. Serves over 35 customers in reducing product churn.
Rakam provides data analytics platform on the cloud for enterprises to focus on deriving valuable insights from the visualization rather than data reporting, ETL etc. The product features event explorer, funnels & cohorts to understand user interactions, query builder, SQL editor, dashboards and recipes for pre-build reports & dashboards. The Paas platform is in beta and SaaS is under development.
Overview | ||
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Categories | Product Analytics | Product Analytics |
Stage | Late Stage | Mid Stage |
Target Segment | Enterprise, Mid size, SMBs | Mid size, SMBs, Enterprise |
Deployment | SaaS | SaaS |
Business Model | Commercial | Commercial |
Pricing | Freemium, Contact Sales | Freemium, Contact Sales |
Location | Raleigh, North Carolina | San Francisco, California |
Companies using it | ||
Contact info |